Sydney, December 19th, 2018 – Vision-Box, as a key partner of the Fast Passenger Processing System trial underway at Sydney Airport, has been recognized with an International Airport Review Award, for excellence in Passenger Experience and Seamless Travel.
About 12,000 engaged members of the industry voted and elected the winning landmark program, an industry-leading example of innovative facial recognition technology being used to significantly improve the passenger experience.
The vision is for a more seamless journey where your face is your
passport. It’s the most complete end-to-end pilot of a biometric
airport journey in the world, spanning the travelers’ course from checkin, through contactless baggage drop, lounge access and boarding.
Key aspects of the couch-to-gate biometric walkthrough program are
being tested as part of the trial at Sydney Airport’s T1 International
Terminal that began in June 2018.
The ecosystem of this single-token biometric journey is articulated
through newly designed passenger interaction points which offer on-themove processes and personalised engagement. A next-generation
platform connects the passenger to their airport journey in real-time,
prioritising the passenger experience and service excellence.