Wessling, Germany, 11 November 2025 – Deutsche Aircraft is proud to announce the appointment of Alexander Tesch as Vice President Customer Support & Service, effective immediately. With over two decades of international leadership experience across aerospace, maritime, energy, and logistics sectors, Alexander brings a proven track record in customer service excellence, aftermarket strategy, and global support operations.

In his new role, Alexander will lead Deutsche Aircraft’s global customer support and service organization, with a clear vision to elevate the customer experience across both legacy and future platforms. His mission is to ensure that existing D328 operators continue to receive best-in-class support, while preparing the organization for the successful entry into service of the D328eco®.

As Deutsche Aircraft, we recognize that our reputation is built on the legacy of the D328, and we are committed to honoring that legacy by enhancing our customer support capabilities. Under Alexander’s leadership, we aim to streamline existing processes and align them with the next-generation support systems being developed for the D328eco. This transformation will directly benefit legacy aircraft customers, offering them greater efficiency, flexibility, and access to updated support solutions.

Our renewed focus includes:

• Improved spare parts availability and logistics
• Smarter, AI-powered customer service tools
• A more open and responsive communication model
• Customer-centric service frameworks tailored to operational realities

“The D328 is more than just an aircraft—it’s the foundation of our brand and reputation,” said Alexander Tesch, Vice President Customer Support & Service. “As we move toward the D328eco, our goal is to ensure that our legacy customers benefit from the same innovation and care. We are building a support organization that is smarter, more flexible, and truly customer-centric—because our operators rely on us to keep their fleets flying, and we take that responsibility seriously.”

“We are thrilled to welcome Alexander to the Deutsche Aircraft leadership team,” said Olaf Lawrenz, COO at Deutsche Aircraft. “His strategic mindset and operational expertise will be instrumental in achieving our goal of overall customer satisfaction and ensuring that our support organization matches the quality and reliability of our aircraft.”

Deutsche Aircraft is committed to supporting our operators who rely on us to maintain operational continuity. As we move forward, we will continue to build on the strong foundation of the D328 legacy, ensuring that our brand and service philosophy reflect the excellence our customers expect.

Source: Deutsche Aircraft